Personal information we gather

Ace Butchers Supplies understands the importance of protecting the privacy of our customers, but there is some personal information we do need to collect (we promise we will look after it). Personal information generally includes any information that can be used to personally identify you which can include:

  • your name
  • address
  • email address
  • postcode
  • gender
  • telephone number

Other Bits & Pieces

We may also, from time-to-time collect information from you that is not considered personal as it does not identify you personally, such as;

  • shopping preferences and shopping history,
  • marketing preferences including the type of marketing materials you wish to receive and how you would like to receive them,
  • information you provide via customer service in relation to products and services,
  • responses you may provide as part of a survey,
  • device identification information when you use a computer, mobile phone, tablet or other device to use our website.


we may use cookies when you access our website. This allows us to recognise your browser and track the web pages you have visited. You can switch off cookies by adjusting the settings on your web browser.

How we store your personal information

We store your personal information in our database. It is password protected and your information is absolutely never ever (we promise) disclosed to a third party. All reasonable steps are taken to ensure your personal information is protected from misuse, loss, unauthorised access, modification or disclosure.

How we store your credit card information

To ensure protection of your credit card details, credit card payments are processed using a secure, third party payment gateway service with Stripe.com. Any changes or updates to your payment information need to be made via this gateway. For security purposes all credit card details are encrypted and cannot be accessed by our Customer Service Staff.

Direct Marketing

We hope you enjoy our products and we’d love to send you direct marketing communications and information about products and services offered by us via email or SMS from time-to-time.

You can manage how you prefer to receive this information in ‘subscriptions’ in ‘my account’ on our website. Alternatively, you can opt out of all marketing communications.