Personal information we gather
Ace Butchers Supplies understands the importance of protecting the privacy of our customers, but there is some personal information we do need to collect (we promise we will look after it). Personal information generally includes any information that can be used to personally identify you which can include:
- your name
- email address
- telephone number
Other Bits & Pieces
We may also, from time-to-time collect information from you that is not considered personal as it does not identify you personally, such as;
- shopping preferences and shopping history,
- marketing preferences including the type of marketing materials you wish to receive and how you would like to receive them,
- information you provide via customer service in relation to products and services,
- responses you may provide as part of a survey,
- device identification information when you use a computer, mobile phone, tablet or other device to use our website.
How we store your personal information
We store your personal information in our database. It is password protected and your information is absolutely never ever (we promise) disclosed to a third party. All reasonable steps are taken to ensure your personal information is protected from misuse, loss, unauthorised access, modification or disclosure.
How we store your credit card information
To ensure protection of your credit card details, credit card payments are processed using a secure, third party payment gateway service with Stripe.com. Any changes or updates to your payment information need to be made via this gateway. For security purposes all credit card details are encrypted and cannot be accessed by our Customer Service Staff.
We hope you enjoy our products and we’d love to send you direct marketing communications and information about products and services offered by us via email or SMS from time-to-time.
You can manage how you prefer to receive this information in ‘subscriptions’ in ‘my account’ on our website. Alternatively, you can opt out of all marketing communications.